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Learn the basics of how health insurance works—and how UPMC Health Plan's individual and family plans works for you.
UPMC Health Plan Marketplace information:
Information on our other individual and family plans:
Shop for a plan the way you choose. If you're already a member, you can manage your plan right here or log in to your personalized member portal.
Individual Sales: 1-877-563-0292 TTY: 711
Group Sales: 1-888-383-8762 TTY: 711
Healthy employees are happier, more productive, and have fewer absences. Learn how UPMC Health Plan can help your employees live their healthiest lives.
Prospective Clients: 1-888-383-8762 TTY: 711
Current Clients: 1-800-937-0745 TTY: 711
Start the process of becoming a UPMC Health Plan producer or log in to your existing Producer OnLine account.
Employer Group Services: 1-888-499-6922 TTY: 711
As a UPMC Health Plan member, you have access to much more than top-ranked care. Your plan includes online health tools, award-winning customer service, health and wellness programs, travel coverage, and many more benefits and services.
Manage the nuts and bolts of your plan from right here, or log in to your personalized member portal.
Current Members: 1-844-220-4785 TTY: 711
We’re here for you. Whether that means helping you understand benefits information or scheduling a doctor’s appointment, our team is just a call away.
For all questions and inquiries, please contact us and let us know how we can help you.
Phone: 1-844-220-4785 TTY: 711 Hours (all times are EST): Monday, through Friday from 8 a.m. to 6 p.m.
1-866-406-8762 24 hours a day/7 days a week
Phone: 1-877-563-0292 Hours: Monday, through Friday from 8 a.m. to 6 p.m.
UPMC Health Plan Attn: Commercial Plans U.S. Steel Tower 600 Grant Street Pittsburgh, PA 15219
Chat directly and securely in real-time with one of our helpful representatives for answers to your questions.
Chat Hours: Monday, through Friday from 8 a.m. to 6 p.m.
Monroeville: Royal Oak Shopping CenterUPMC Health Plan1768-A Golden Mile HighwayMonroeville, PA 15146Hours: Mon.-Sat. 9 a.m. to 7 p.m.Get directions to our Monroeville location
Download our free app to simplify your health care experience. With the app, you can access member ID cards, chat with Member Services, view prescriptions, check the status of your claims, and more!
1-888-383-UPMC (8762)
1-800-937-0745
U.S. Steel Tower 600 Grant Street Pittsburgh, PA 15219 1-888-383-UPMC (8762)
100 State St. Suite 300 Erie, PA 16507 1-814-833-6633
1219 Scalp Avenue Richland Plaza Johnstown, PA 15904 1-814-262-8441
UPMC Health Plan 700 High St. Williamsport, PA 17701
Contact information regarding provider inquiries or how to join the UPMC Health Plan network is listed below.
U.S. Steel Tower 600 Grant Street Pittsburgh, PA 15219
1-866-918-1595
1-866-463-1462 (Special Needs Unit)
Web Support: 1-800-937-0438 Interactive Voice Response: 1-866-406-8762 Electronic Data Interchange Questions: 1-888-876-2756 UPMC Dental Advantage: 1-877-648-9609
Provider Appeals: PO Box 2906 Pittsburgh, PA 15230-2906 Pharmacy Department: 1-800-396-4139
1-877-539-3080
1-800-650-8762
Utilization Management Information: 412-454-2070 Behavioral Health: 1-888-249-5646
1-844-860-9303
Email: CHCproviders@upmc.edu
UPMC Community HealthChoices – MLTSS PO Box 106042 Pittsburgh, PA 15230-6042
1-800-606-8648
UPMC Health Plan Provider Services U.S. Steel Tower 600 Grant Street Pittsburgh, PA 15219
Network Development UPMC Dental Advantage U.S. Steel Tower, 14th Floor 600 Grant Street Pittsburgh, PA 15219
UPMC Health Plan (choose PO Box from list below) Pittsburgh, PA 15230
Commercial, CHIP: PO Box 2999 Medicaid: PO Box 2995 Medicare: PO Box 2997 UPMC Dental Advantage: PO Box 1600 UPMC Vision Advantage: PO Box 1600 Community HealthChoices: PO Box 106042
For licensing questions, producer of record changes: producerrelations@upmc.edu
For password resets and general inquiries: Email: @Indvproducersupport (Service Account) Phone: 855-306-8276 (tel+ 855-306-8276) For questions regarding commission: upmchpcommissions@upmc.edu